How SHAZ & KIKS Switched Shopify Quiz Apps and Grew Email Capture by 24%

The modern Ayurvedic haircare brand moved its hair quiz to Tangent, the AI-powered Shopify quiz app built for beauty brands. Email capture rose from 44.2% to 54.7% of quiz starters, and recommended orders carry an 18.2% higher AOV than quiz orders without recommendations.

24%
Higher Email Capture Rate
18.2%
Higher AOV on Recommended Orders
93.5%
First-Time Customer Orders
10%
Quiz Conversion Rate

About SHAZ & KIKS

SHAZ & KIKS is a modern Ayurvedic haircare brand built on a scalp-first philosophy. Its founders grew up spending summers with family in the Himalayan foothills, caring for their hair with Indian herbs, oils and flowers, and turned those rituals into high-performing formulas with amla, turmeric, ashwagandha and moringa.

Featured in The Cut, Vogue and Harper's Bazaar and stocked at Sephora, the brand uses its Ayurveda Hair Health Quiz to guide shoppers from scalp and strand concerns to the right ritual.

IndustryAyurvedic Haircare
HeritageRooted in Indian herbal hair rituals
ValuesPlant-rich, scalp-first, long-term hair health
MarketUnited States

Beating a Quiz That Already Worked

SHAZ & KIKS was not replacing a broken quiz. Its previous quiz app had solid numbers, so the switch had to prove itself against real benchmarks, not a blank slate.

🎯

Real Benchmarks to Beat

The team had clear completion, conversion and email numbers from the old quiz.

🎯

Scalp and Strands Are Different

Roots and lengths often need different care, so one hair profile was not enough.

🎯

Ayurveda Needs Translating

Herbs like amla and ashwagandha are new to many shoppers.

🎯

Growing a Valuable List

Email capture mattered as much as the first order.

SHAZ & KIKS hair quiz entry point inviting shoppers to take a 60-second quiz for a personalized hair ritual, powered by Tangent AI

The SHAZ & KIKS 60-second hair quiz, powered by Tangent AI

A Scalp-First Quiz Built for Ayurvedic Rituals

Tangent rebuilt the hair quiz as a Shopify-native experience and handled the migration end to end, designing it to profile scalp and strands separately and to turn every result into a ritual.

🔁

Fully Managed Migration

The Tangent team mapped the catalogue and recommendation logic during onboarding and launched the new quiz in place of the previous quiz app.

🌿

Scalp and Strand Profiling

Questions cover hair type, thickness, oiliness or dryness, then scalp and strand concerns separately, so recommendations reflect both roots and lengths.

📸

Optional AI Selfie Analysis

Shoppers can add a selfie for AI-assisted analysis alongside their answers. It informs cosmetic recommendations and is not a medical diagnosis.

📬

Email Before Results

The email step sits just before the results page, positioned as the way to receive a personalised ritual rather than a pop-up to dismiss. Shoppers who opt in can receive personalised post-quiz emails through Tangent's Klaviyo integration, set up by the Tangent team during onboarding.

🧴

Rituals, Not Single Products

Results pair cleansing, conditioning and styling products into a step-by-step ritual matched to each shopper's scalp and strand profile.

📊

Stricter, Clearer Attribution

Orders count when shoppers buy within 2 days of finishing the quiz, or buy a recommended product within 7 days, giving a cleaner read on what the quiz drives.

SHAZ & KIKS Ayurvedic Hair Health Score from AI selfie analysis, mapping shine, dryness, frizz and split ends with a scalp-to-strand breakdown

AI selfie analysis on SHAZ & KIKS, producing an Ayurvedic Hair Health Score, powered by Tangent AI

SHAZ & KIKS Results With Tangent AI

Tangent results from launch in May 2026 to October 2026, compared with the previous quiz app's May to July 2025 figures where the metrics are measured the same way.

More Shoppers Captured, Same Conversion

Quiz conversion remained around 10% under Tangent's stricter attribution model, while email capture increased from 44.2% to 54.7% of quiz starters.

54.7%
Email Capture Rate
Of quiz starters, up from 44.2%.
95%
Answered Every Question
Among shoppers who answered the first one.
10%
Quiz Conversion Rate
Measured under stricter attribution.

Recommendations That Win New Customers

Most quiz revenue came from recommended products, and nearly every quiz order came from a shopper buying from the brand for the first time.

18.2%
Higher AOV
On recommended orders vs quiz orders without.
67%
Of Quiz Revenue
From orders with recommended products.
93.5%
First-Time Customers
Of all quiz-attributed orders.
SHAZ & KIKS personalized three-step hair routine with styling cream, shampoo and conditioner and an add all to cart option

A personalized three-step Ayurvedic hair routine on SHAZ & KIKS, powered by Tangent AI

Measured Against the Old Quiz, and Ahead

SHAZ & KIKS switched with real benchmarks in hand. On Tangent, more quiz starters share their email, conversion sits around 10% under stricter attribution, and the quiz has become a reliable way to bring first-time customers into the brand.

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